Refund Handling Process

Refunds occur when customers dispute transactions and request their money back from the merchants. Being able to refund payments is crucial for businesses as it provides flexibility to both businesses and customers. Ezypay facilitates refunds back to the same payment method, either as full or partial refunds.
https://developer.ezypay.com/docs/-refunds

Important Items

Refunds Process
Partners needs to provide the refund functionality in their platform. The Ezypay refund API can process refunds to customers using the payment method of the original transaction.

Webhook Events
Ezypay provides credit note webhook events for partners to monitor funds returned to customers. These events help partners accurately identify invoices related to refunds and their outcomes.