Overview

Ezypay needs to provide a card's PAN (Primary Account Number) to the card provider during a transaction to authorise it. This process can result in complications - for example, if a customer replaces their card, Ezypay will rely on them to provide the new PAN data for future transactions. As most customers forget to do so, this can reduce payment collection rates.

Network Tokenisation works by swapping the PAN data with the card scheme (or network) token. We send the card provider a PAN and a TRID (Token Requestor ID, similar to a Merchant ID or MID), and they respond with a unique network token. This token is unique to both the card and the Merchant.

When it is time to process a transaction, we pass the token to the card provider, instead of the PAN. They then look up the corresponding PAN, and send the real payment details, along with the token, to the issuer for authorisation. The network token remains the same if the credit card is replaced for whatever reason. This removes the reliance on the customer to provide the new PAN data before a transaction.

There’s an added security benefit to using Network Tokenisation, particularly for companies who want to avoid the hassle of storing sensitive PAN data themselves, just like we take care of that complexity for our partners by collecting and storing card data and just providing them with a token.

Benefits

The ultimate benefit of Network Tokenisation is it improves payment collection rates. Network Tokenisation helps to improve collection rates in the below scenarios:

• When the expired card is replaced,

• When a card is misplaced or reported lost/stolen, the card will still be allowed to transact if it is replaced (similar to an expired card scenario).

• Network Tokenisation helps increase the authorisation rate. The token is unique to the card and merchant, so there is a lower risk associated - hence, fewer declines due to fraud.

How to enable?

There is nothing an integrator will need to do to enable network tokenisation into their payment capabilities. This is automatically enabled, as long as a payment is initiated via a Visa / MasterCard transaction and is under the Supported Payment Method. Ezypay is looking into expanding these capabilities to more regions shortly.