Supported Payment Methods
Outlines what payment method types Ezypay supports
Ezypay supports both bank account, and debit or credit card payment methods as described below:
| Country | Bank Direct Debit | Debit or Credit Card Types | PayTo |
|---|---|---|---|
| Australia | Yes | Visa Mastercard Amex | Yes |
| New Zealand | Yes | Visa Mastercard | No |
| Singapore | No | Visa Mastercard | No |
| Malaysia | No | Visa Mastercard | No |
| Phillippines | No | Visa Mastercard | No |
| Hong Kong | No | Visa Mastercard | No |
| Taiwan | No | Visa Mastercard | No |
| China | No | Visa Mastercard | No |
| Thailand | No | Visa Mastercard | No |
| South Korea | No | Visa Mastercard | No |
Cardholder Data Retention & Deletion
All cardholder information is stored within the Ezypay Vault Environment. If a customer has an active schedule, with a future debit date, Ezypay will retain the card holder data for processing.
However due to PCI requirements, for any payment methods that have not been used for at least 24 months or is not linked to any future invoices or subscriptions with a status of 'active' or 'billing issues', Ezypay will need to remove these payment method details from our vault.
If the payment method has been invalidated due to this, then new customer payment details will need to be obtained and updated first before payments schedules or any refunds can take place.
Updated 10 months ago