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GCash Linking Failure with Ezypay

Below is the Error Code and the description of what type of linking failure an integrator will possibly see.

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Example of what will be returned in the "api_error" when a failed linkage occurs between Ezypay and GCash.

{
    "type": "api_error",
    "code": "invalid_account_details",
    "message": "Request rejected due to invalid details provided. Please check the details. You may try again."
}

Error Code and Messages

"Code""Message"
INVALID_ACCOUNT_DETAILSRequest rejected due to invalid details provided. Please check the details. You may try again.
API_VALIDATION_ERRORSystem Error - Payment Method Token cannot be created
ACCOUNT_ACCESS_BLOCKEDThe account or card has been blocked. Please contact your bank or eWallet provider.
CUSTOMER_NOT_FOUND_ERRORSystem Error - Payment Method Token cannot be created
MAX_ACCOUNT_LINKINGYour account has already been linked to the merchant. Please contact the merchant or eWallet provider if you need further assistance.
VA_NUMBER_OUT_OF_RANGESystem Error - Payment Method Token cannot be created
INVALID_API_KEYSystem Error - Payment Method Token cannot be created
CHANNEL_NOT_ACTIVATEDSystem Error - Payment Method Token cannot be created
FEATURE_NOT_ACTIVATEDSystem Error - Payment Method Token cannot be created
FEATURE_NOT_SUPPORTEDSystem Error - Payment Method Token cannot be created
REQUEST_FORBIDDEN_ERRORSystem Error - Payment Method Token cannot be created
DUPLICATE_ERRORYour account has already been linked to the merchant. Please contact Ezypay or the merchant if you need further assistance.
IDEMPOTENCY_ERRORSystem Error - Payment Method Token cannot be created
SERVER_ERRORServer Error - Payment Method Token cannot be created
CHANNEL_UNAVAILABLEThe eWallet provider is experiencing unexpected issues - Payment Method Token cannot be created
OTP_DELIVERY_ERRORYour eWallet provider has failed to send the OTP to you. Please try again later.
PAYMENT_METHOD_ALREADY_EXISTSYour account has already been linked to the merchant. Please contact Ezypay or the merchant if you need further assistance.

Updated 27 days ago