Failed Payment Response Guide

When a payment fails, Ezypay will advise what the failed payment reason is against the customer's account. These failed payment response codes/reasons are provided by Ezypay's banking partner.

To help understand what each failed payment response code means and what actions are required to resolve a failed payment, below are the links to the failed payment response guides, per country and payment method.

The guides will provide a breakdown of the:

• Status of the payment
• Payment response code
• Payment response
• Payment response description
• What it means
• Suggested actions for integrators
• Suggested actions for merchants
• Suggested actions for customers

Australia

• Bank Payments
  http://www.ezypay.com/failed-payment-response-guide/au/bank

• Mastercard & Visa Card Payments
  http://www.ezypay.com/failed-payment-response-guide/au/mastercard-visa/

• American Express Payments
  http://www.ezypay.com/failed-payment-response-guide/au/amex

New Zealand

• Bank Payments
  http://www.ezypay.com/failed-payment-response-guide/nz/bank

• Mastercard & Visa Card Payments
  http://www.ezypay.com/failed-payment-response-guide/nz/mastercard-visa

Singapore

• Mastercard & Visa Card Payments
  http://www.ezypay.com/failed-payment-response-guide/sg/mastercard-visa

Phillipines

• Mastercard & Visa Card Payments
  http://www.ezypay.com/failed-payment-response-guide/ph/mastercard-visa

Malaysia

• Mastercard & Visa Card Payments
  http://www.ezypay.com/failed-payment-response-guide/my/mastercard-visa

Taiwan

• Mastercard & Visa Card Payments
  http://www.ezypay.com/failed-payment-response-guide/tw/mastercard-visa

Thailand

• Mastercard & Visa Card Payments
  http://www.ezypay.com/failed-payment-response-guide/th/mastercard-visa