Failed Payment Responses

Payment Response Code

This is the response code return by payment provider when a transaction failed.

paymentProviderResponse[code]
• Webhook Event: “Invoice_past_due”
• Retrieve Invoice API response
• List Invoice API response
• Retrieve Transaction API response
• List Transaction API response

Payment Response

Generic failed payment reason for easy understanding what happened and what the next cause of action will be.

Should be used to build any logic around the failed payment handling process in the application.

failedPaymentReason[code]
• Webhook Event: “Invoice_past_due”
• Retrieve Invoice API response
• List Invoice API response
• Retrieve Transaction API response
• List Transaction API response

Subscription Invoice Status

Highlight what happened to the future invoice of a subscription, whether it will still continue billing (Active) or the billing is stopped (inactive).

Note: Only applicable to integrators on subscription model.

Webhook Event: “Subscription_payment_stopped”

Invoice Status

Invoice status returned by Ezypay

status
• Webhook Event: “Invoice_past_due”
• Retrieve Invoice API response

Transaction Status

Transaction status returned by Ezypay

status
• Retrieve Transaction API response
• List Transaction API response

Payment Provider Response

A descriptive explanation on the “Payment Response Code” field. Provide a more drill down explanation on what happened at the payment provider.

paymentProviderResponse[description]
• Webhook Event: “Invoice_past_due”
• Retrieve Invoice API response
• List Invoice API response
• Retrieve Transaction API response
• List Transaction API response

Payment Response Description

A descriptive explanation on the “Payment Response” field. A generic description on what could possibly happened and suggested actions.

failedPaymentReason[description]
• Webhook Event: “Invoice_past_due”
• Retrieve Invoice API response
• List Invoice API response
• Retrieve Transaction API response
• List Transaction API response

Payment Method Status

A more detail explanation on what the responses mean and what could be the possible reasons for failed payments. Highlight on how Ezypay can deal with it.

paymentMethodInvalid
• Webhook Event: “Invoice_past_due”
• Retrieve Invoice API response

True: Inactive
False: Active

What it Means

A more detail explanation on what the responses mean and what could be the possible reasons for failed payments. Highlight on how Ezypay can deal with it.

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Suggested Actions (For Integrators)

Some suggestion on what should be done by the integrators if they received the failed payment response.

N/A

Suggested Actions (For Merchants)

Some suggestion on what should be done by the merchants if they received the failed payment response.

N/A

Suggested Actions (For Customers)

Some suggestion on what should be done by the customers if they received the failed payment response.

N/A