Enhancements

• Failed Payment Fee: Customers will no longer be charged a failed payment fee if a transaction is declined due to suspected fraud.
• Settlement summary page: The settlement summary page now supports translations for selected merchants from Korea and Taiwan.

Here at Ezypay, we are committed to continually enhancing our products and services to serve you better. Your feedback is invaluable to us, so please let us know if you have any questions or comments on this week's updates.

We're back with some more important updates to share.

Enhancements

• GST number on invoices: Invoices now display the merchant’s GST number, if available, in the top-right section alongside the company name and address.
• Updated Help button: The Help button now directs users to our latest support guide, providing users with easier access to relevant information.
• System improvements: Increased CPU and memory allocation for backend-services, resulting in faster webhook processing.

Fixes

• Code Cleanup: Refactored and cleaned up backend components to enhance code maintainability and reduce redundant logic.

Enhancements

• Faster Customer Navigation: Users can now click on a customer's name within a subscription's details page to go directly to their profile. This eliminates the need to manually search for customers in the Customers Tab and saves time, especially when managing multiple subscriptions.
• Quick Access to Invoice Status Information: Users can now click an information icon next to invoice statuses (e.g., "Paid," "Failed," "Pending") short description on the Invoices page to learn more about what each status means. Clicking the icon redirects users to the relevant section in the Help Guide. This makes it easier to understand invoice statuses.
• Improved Invoice Page Usability: The search bar is placed before the status & sort filter to create a more intuitive and user-friendly experience.
• Consistent Tax Invoice Details: The Bill To section on tax invoices will now prioritise the company name when available. If no company name is provided, the customer's name will be shown instead.
• Billing Details Checkbox: Users can now manually enter billing details instead of those fetched from Apple or Google Pay.

Fixes

• Corrected Customer Sorting: The Last Name filter on the Customers page now correctly sorts entries in alphabetical order.
• More Accurate Future Invoice Display: Future invoices are now shown based on the right date, depending on the subscription’s status:
  • For active subscriptions: Invoices are displayed up to a year from the current device date.
  • For subscriptions starting in the future: Invoices are displayed up to a year from the subscription start date.
  • A description has also been added to clarify how far ahead future invoices can be viewed.
• Improved Merchant Notification Logic: We've updated how notifications are sent for failed payments to ensure merchants have better visibility and control.
• Subscription Status Accuracy: Previously, when a payment method was withdrawn, all linked subscriptions were incorrectly set to inactive even if they had another valid payment method. Only subscriptions that rely solely on the withdrawn payment method will be affected, ensuring uninterrupted billing for others.
• Customer Receipt Currency Display: The payment amount in customer receipts now includes currency symbols based on the merchant's region.
• Apple Pay Safari Restriction: Apple Pay payments will only be available when using the Safari browser to ensure compatibility. The button will be hidden on other browsers.

We are once again excited to share the latest improvements and updates to our services.

Enhancements

• Easier subscription adjustments: Users can now update the Total Amount Collected (TAC) for active subscriptions directly from the Edit Subscription page.
  • This provides greater control over the total billing amount without requiring additional support.
  • Updates take effect immediately, ensuring that future invoices reflect the new amount accurately.
• Customer receipt settings: The ability to configure customer receipt settings is now available to the Customer Support Operations team, reducing turnaround time for enabling this feature.
• Vault Batch folder cleanup: The Vault Batch process has been improved to better manage temporary folders.
  Now, only specific bank files are removed, enhancing log clarity and reducing errors.

Fixes

• Corrected next billing amount update: Adjusting the Next Billing Amount under the Update Schedule section now correctly applies only to the next invoice. The subscription amount remains unchanged, ensuring that future invoices continue to reflect the original subscription amount as expected.
• Accurate refund date display: Resolved an issue where refunded invoices in the Merchant Portal displayed an incorrect refund date.
• Improved customer search: Customers can now be found using either their first or last name when creating a subscription. Previously, searching by last name returned no results. Now, all matching customers will appear, regardless of whether you search by first or last name.

Here at Ezypay, we are committed to continually enhancing our products and services to serve you better. Your feedback is invaluable to us, so please let us know if you have any questions or comments on this week's updates.

Here’s a roundup of the recent improvements, fixes, and upgrades we've made to our product.

Enhancements

• Improved payment processing alignment: Safeguards added to ensure billing and payment modules stay in sync, preventing early settlement of unpaid bank payments.
• Optimised system performance: Polling rate reduced from 25 to 20 requests per cycle, enhancing efficiency and reducing system load while maintaining smooth transaction processing.

Fixes

• Accurate pricing display: Resolved pricing display errors caused by data format differences during component migration to a new tool.
• Apple Pay selection update: Apple Pay will no longer be automatically set as the default payment method, allowing users to select their preferred primary payment method.
• Improved invoice listing: The List Invoices API now returns a null result instead of an error when an invoice lacks a customer ID.
• Corrected subscription invoice: Resolved an issue where future invoice dates were miscalculated for subscriptions activated after their initial creation. Here are the improvements:
  • Future invoices will now be scheduled correctly based on the actual subscription activation date.
  • This fix ensures that customers linking a payment method after subscribing will receive invoices at the expected intervals.
• Seamless payment method addition: Fixed an issue that caused a "Session Expired" error when adding a payment method for subscriptions.

Here at Ezypay, we are committed to continually enhancing our products and services to serve you better. Your feedback is invaluable to us, so please let us know if you have any questions or comments on this week's updates.

Here are some recent updates, fixes and enhancements we've made to our product.

Enhancements

• Google Pay integration: The configuration process for Google Pay has been updated to optimise handling. A default value is now introduced for cases where the last name is not provided, ensuring consistent data.
• Fee pricing configuration: The character limit for rule expressions has been increased to 250, allowing for more detailed and complex definitions.
• Fee & revenue logic: Updates have been made to allow for accurate calculation and distribution of revenue for newly supported payment methods, ensuring seamless handling alongside existing methods.
• Improved job management: A new feature has been added to record job execution history, allowing enhanced tracking, auditing, and prevention of duplicate executions.
• Payment retry logic: Automatic payment retries have been implemented for an additional error code, improving transaction success rates.
• Failed payment handling: Mock updates for handling failed payments have been deployed to the Sandbox environment to simulate scenarios and improve robustness.
• Internal platform updates: Revenue share components now support configurations for GCash, Apple Pay, and Google Pay, simplifying setup for these payment methods.
• Alert monitoring: The alert monitoring logic has been refined to reduce noise, with added tags to display invoice channels for improved tracking and visibility.
• Online signup form: A pop-up calendar has been introduced for date selection, replacing the previous manual input method.
• Merchant portal Customer Information: The email address field now accommodates more characters.
• Merchant portal Invoice Dates: The Edit Invoice Wizard now correctly displays the date format.
• Tax rate consistency: Setup Tax Rate and Subscription Tax Rate now capture the same value by default.
• Subscription cancellation max limit: The subscription cancellation maximum limit has been extended from 90 days to one year from the start date.

Fixes

• Merchant portal invoice statuses: Detailed invoice status filters are now available, including All, Unpaid, Pending, Processing, Paid, Past Due, Refunded, Partially Refunded, and Written Off.
• Mobile view labels: The full Plan Details Label is now visible when adding a customer, addressing previous display issues.
• Resolved 500 HTTP error: Proper boundary checks have been added to prevent Index Out of Bound exceptions when processing Google Pay tokens.
• Timezone mismatch: Transaction and invoice dates now align with the merchant’s timezone, regardless of the local device timezone.
• Future invoice times: Resolved a mismatch in the Future Invoices section caused by differing client and server time zones.

New Features

• Auto-link new primary payment method: When a new primary payment method is set, it automatically links to all active, pending, future, and past-due subscriptions.

Here at Ezypay, we are committed to continually enhancing our products and services to serve you better. Your feedback is invaluable to us, so please let us know if you have any questions or comments on this week's updates.

Happy New Year! A great start to announce the things we worked on as we bid farewell to 2024 and usher in 2025.

Enhancements

• Apple Pay: Enhanced functionality to store additional information returned by Apple Pay, providing improved data insights for analysis and reporting.
• Google Pay: Updated multiple microservices to support Google Pay billing and notifications, enabling seamless system-wide processes.
• Checkout: Support has been added for one-off payments using Google Pay on the checkout page, delivering a secure and seamless payment experience.
• Internal Platform Updates: Functionality has been streamlined to simplify the setup and configuration of pricing and payment methods for GCash, Apple Pay, and Google Pay, allowing for more efficient management by internal teams.
• Pay Now: The message displayed on the Pay Now page has been improved to provide clearer information when a link is accessed after an invoice has been written off.
• Payment API: The number of polling attempts has been increased to 25, enhancing overall transaction reliability and performance.
• Active Subscriptions: Subscription editing has been enhanced to accommodate changes to intervals, making it easier to manage subscriptions.

Fixes

• Vault Bug Fix: Resolved an issue with vault making unauthorised calls to the billing service, ensuring proper access and functionality.

Here at Ezypay, we are committed to continually enhancing our products and services to serve you better. Your feedback is invaluable to us, so please let us know if you have any questions or comments on this week's updates.

We're heading towards the end of the year but are still working to deliver fixes and enhancements in our system.

Enhancements

• Vault service upgrades: Updated to newer versions of Java and Spring to enhance security, performance, and compatibility.
• Google Pay integration: Updated multiple microservices to future support billing and payment processing via Google Pay, ensuring seamless transactions across supported platforms.
• Refund policy update: In accordance with payment processor regulations, refunds for New Zealand card payments are now restricted to transactions made within 60 days of the original payment date.
• Customer Reference Number (CRN): The Settlement CSV and Merchant Transaction Reports have been enhanced to include the Customer Reference Number Field.
• Subscription Activation Date: A caption has been included in the Merchant Portal Subscription Activation page, to remind Merchants that the selected date will overwrite the plan date.
• Primary Payment Method: The merchant portal has been enhanced to apply a newly selected Primary Payment Method to all the Subscriptions linked to a customer.
• Cancelled Subscriptions: When a subscription is cancelled, the cancelled date will be included under the 'subscriptions details' section.

Fixes

• Ledger imbalance fix: Resolved an issue causing incorrect amounts to be generated for Ezypay revenue payment invoices, ensuring accurate ledger balances.
• Checkout payment fix: Resolved an issue where components of the checkout page failed to load, ensuring a seamless payment experience.
• Internal Systems Notifications: The "download attachment" feature has been fixed to be available for more than 24 hours.
• Plan Signup Link: Transaction Fee notice will only be displayed when the said fee is charged.
• Mobile View: T&Cs have been adjusted to display in full view when merchants assign a subscription to a customer.
• Mobile View: Invoice item names have been adjusted to display in full in the Merchant portal.

Here at Ezypay, we are committed to continually enhancing our products and services to serve you better. Your feedback is invaluable to us, so please let us know if you have any questions or comments on this week's updates.

Here are the updates on fixes and enhancements in our system.

Enhancements

• Sort & filter feature improvement: This feature has been standardised to ensure all merchants have the same user experience across the merchant portal, aligning it with other modules in the application.
• Independent subscriptions: Subscriptions have been enhanced to include all necessary details from the payment plans. This allows merchants to add customers to customised subscription plans and make changes to the information initially set in the payment plan.
• Pricing & revenue: Updated the status to "Insufficient" instead of "Transferred" when the calculated pricing value is zero, ensuring more accurate reporting records.
• List pricing API: Enhanced to support displaying pricing data for newly added payment method types.
• Payment method configuration: Added support for listing GCash, Apple Pay and Google Pay as part of a merchant's accepted payment methods.
• Payment methods enablement: New payment methods are no longer automatically enabled by default for both existing and newly created merchant accounts.
• Payment method refactoring: We ensured that the payment method type matches the key used in the pricing API to prevent fee pricing retrieval issues and standardise the retrieval of payment method types.
• Customer & merchant emails: We've enhanced this feature to display accurate and relevant data for new payment methods in existing customer and merchant emails.
• Ledger services: Upgraded the ledger service to a newer Java version for improved performance and compatibility.
• Mastercard Tokenisation: Implemented changes based on updates from Mastercard regarding the handling of callback statuses.

Refinements

• Input validation: The payment amount field has been fixed to only accept numeric values.

Fixes

• Pricing and reporting: Resolved an issue where a bug in pricing and revenue calculations prevented settlement reports from being emailed to merchants.
• Pricing display: Resolved an issue causing duplicate items to appear in the pagination when listing certain pricing configuration items on the internal platform.

New Features

• Payment Processor ID: Internal users can now add, edit, and view, relevant payment processor details associated with a merchant. This enhancement improves the management of payment processing IDs, ensuring transactions are routed accurately through the correct accounts.

Here at Ezypay, we are committed to continually enhancing our products and services to serve you better. Your feedback is invaluable to us, so please let us know if you have any questions or comments on this week's updates.

Small tweaks, big impacts. Here are some details about our latest product enhancements and refinements.

Enhancements

• Merchant names in pricing: The pricing component now displays the merchant trading name for easier and more accurate identification by internal admin users.
• GCash hosted page: The requirement to whitelist merchants using GCash on the hosted payment page has been removed, simplifying the integration process.
• Ezypay portal - subscription start date: The subscription start date auto-populates based on the selected date and day of the week during plan configuration, ensuring a streamlined setup.
• Ezypay portal - editable invoice start dates: Upcoming single invoice start dates can now be edited directly within the portal, providing greater flexibility.

Refinements

• Customer receipt download: Receipt download buttons are now visible only for merchants with this feature enabled, aligning functionality with permissions.
• Ezypay portal - enhanced mobile experiences: Missing filter functions, scrolling area, overlapping title bars and the list of recent customers have been restored and adjusted, improving the overall mobile experience.

Here at Ezypay, we are committed to continually enhancing our products and services to serve you better. Your feedback is invaluable to us, so please let us know if you have any questions or comments on this week's updates.