improved
Changes to the Reporting of Customer Paid Fees
November 18th, 2019 by Loretta Lee
Reporting on customer paid fees
Release Date: 20th November, 2019
Ezypay will be removing the reporting of customer paid Ezypay fees from both the settlement reports (PDF and CSV) and the settlement tax invoice (PDF). We’ve made this change to provide you with a simplified user experience if your Ezypay fees are mostly customer paid.
Customer paid Ezypay fees may consist of transaction fees, load fees and/or failed payment fees and are neither revenue to the merchant nor a payment made by the merchant to Ezypay.
With this change, you will no longer see these entries in the settlement reports and customer paid fees will not be included in the calculation of the settlement tax invoice issued by Ezypay.
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