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Ability to Edit Subsciptions

Ezypay would like to introduce two new features to make it easier to change customer subscriptions.

Currently, a customer's subscription cannot be edited. If any changes are required, a merchant has to cancel the subscription for a customer and then restart a new one.

Now we have released features that allow you to make changes within an existing subscription without having to cancel it and restart.

Editing Subscriptions that end after the Total Amount is Collected (TAC Subscriptions)

Release Date

1st October 2021

Purpose of the New Feature

Merchants will now be able to update the regular recurring amounts or the end total amount to be collected in a subscription. Payments will be calculated automatically and cease when the TAC amount has been collected.

Any changes made to these subscriptions will be applied immediately and can only be applied to subscriptions that have an active, past due (due to a failed payment), pending, or future status.

Link to Relevant Documentation

https://developer.ezypay.com/reference/update-subscription

Editing Subscriptions that are Ongoing

Release Date

1st October 2021

Purpose of the New Feature

Merchants will now be able to make the following changes against a subscription:

  • Changes to the regular recurring amount of a subscription.
  • Changes to the end date of a subscription.
  • Changes to the accounting code for a subscription.
  • Changes to the recurring billing date for a subscription within the same billing cycle. For example, for customers on weekly or fortnightly payments, a merchant may wish to change the day of the week that the customer is billing. For customers on monthly payments, a merchant may wish to change the date of month the customer is billing.

Link to Relevant Documentation

https://developer.ezypay.com/reference/update-subscription

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Any changes made to these subscriptions will be applied immediately and can only be applied the subscriptions that have an active, past due (due to a failed payment), pending, or future status.

All changes made against a subscription will override any individual future invoice updates that had been scheduled previously.